Welcome to Luix. By accessing or making a purchase through our website www.luix.shop, you agree to comply with and be bound by the following Terms of Service. These terms govern your use of our website, including all features, services and products offered. We encourage you to read this document carefully before using our site or placing an order. If you do not agree with any part of these terms, you may not access or use our services.

General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (excluding payment information) may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer over networks for your protection. You agree not to reproduce, duplicate, copy, sell or exploit any portion of the service, website or contact details without our express written permission.

At Luix, we are committed to maintaining a safe, respectful and professional shopping environment for both our customers and our brand.

Accuracy of Information

While we strive to provide accurate and up to date information, we do not guarantee that all product descriptions, images or pricing are entirely free of errors. If an error is found, we reserve the right to correct it, update information or cancel orders if necessary, even after an order has been placed. We appreciate your understanding that minor differences in color or texture may occur due to lighting, screen resolution or material variations.

Products and Pricing

All prices on Luix are displayed in USD (unless otherwise stated) and are subject to change without notice. We reserve the right to modify or discontinue any product at any time without prior notification. Occasionally, certain items may be available only in limited quantities and are subject to return or exchange only in accordance with our Return & Refund Policy.

We make every effort to ensure fair pricing and premium quality in every product we offer.

Orders and Payments

When placing an order with Luix, you agree to provide accurate, current and complete information so we can process your purchase smoothly. Orders are subject to acceptance and availability. In some cases, we may contact you for verification or additional details before confirming your order.

We accept multiple payment methods for your convenience. All transactions are processed securely and your payment details are never stored on our servers. Once your order has been confirmed, you will receive a confirmation email summarizing your purchase.

Shipping and Delivery

Our goal is to deliver your order safely and on time. Estimated delivery times are provided during checkout but may vary depending on your location and local postal services. Luix is not responsible for delays caused by customs procedures, postal issues or unforeseen circumstances.

Once your order has been shipped, you will receive a tracking link to monitor its progress. Ownership of the goods transfers to the customer upon successful delivery to the provided address.

Intellectual Property

All content on the Luix website  including images, text, logos, product designs, graphics and layout — is the intellectual property of Luix and is protected under copyright and trademark laws. You may not use, reproduce, distribute or modify any part of our website content without our prior written consent. Unauthorized use may result in legal action.

Prohibited Uses

You are strictly prohibited from using the website or its content:

• For any unlawful purpose

• To violate international, federal or local regulations

• To infringe upon intellectual property rights

• To harass, abuse, insult or harm others

• To upload malicious code or viruses

• To collect personal information of others

• To interfere with or bypass the security features of the website

Violation of any of these terms will result in immediate termination of your access to our services.

Third-Party Links

Certain content, products or services available on Luix may include materials from third parties. Third-party links on this site may direct you to websites that are not affiliated with us. We are not responsible for examining or evaluating their content or accuracy and will not be liable for any damages or issues arising from their use. We encourage you to review the terms and privacy policies of any third-party websites you visit.

Limitation of Liability

To the fullest extent permitted by law, Luix, its directors, employees and affiliates shall not be liable for any indirect, incidental or consequential damages resulting from your use of our website or products. This includes, but is not limited to, loss of profits, data or other intangible losses arising from your access or inability to access our services.

While we take every step to ensure quality, Luix cannot guarantee that our website will always operate without interruptions or errors.

Termination

We may terminate or suspend access to our website or services at any time, without prior notice, for any reason  including violation of these terms. Upon termination, all obligations and liabilities incurred prior to the termination date shall survive.

Governing Law

These Terms of Service and any agreements arising from them are governed by and construed in accordance with the laws of the United states, without regard to conflict of law principles. Any disputes shall be resolved exclusively in the competent courts of the United states.

Changes to Terms of Service

We reserve the right to update, change, or replace any part of these Terms of Service at any time. Updates will be posted on this page with a revised “Last Updated” date. Your continued use of the website after such changes constitutes acceptance of the new terms.

Contact and Support

If you have any questions about shipping, tracking, returns, or delivery issues, please contact our support team:
Email: support@luix.shop
Phone: +1 (512) 557-3274
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (Central Time — GMT-5)